Refund policy

You can return items within 30 days of receiving your order.
Products must be unused and unworn.
Please keep your receipt or proof of purchase.

To start a return, contact us at cafejolie.shop@gmail.com.

Once your return is approved, you’ll receive a return shipping label and further instructions. Since we are a small business, please understand that customers are responsible for the return shipping costs, unless the item is damaged or incorrect.
Items sent back without requesting a return first will not be accepted.

If your item arrives damaged or incorrect, please contact us immediately so we can make it right.

Refunds are processed within 10 business days after your return is approved.